Turnkey & Oak Frame Specialists
Wanting to build a new home? Perhaps you’re feeling confused about where to start? Or getting conflicting answers from different companies? Maybe you can’t seem to find anyone to guide you through the process? That’s where we can help!
Our multi-disciplinary team of turnkey and oak frame specialists has all the skills and expertise you need, under one roof. We’ll help and advise you as you make all the necessary decisions, right through to the completion of your project.
“To me turnkey means that you have a safe pair of hands to look after you through the whole process. But I was also quite nervous of it because I really wanted to be involved in all of the decision making, and needed to know that I wasn’t going to left out of the process. Your turnkey service means that I am really enjoying the journey of building our dream holiday home. I get to be involved in all of the nice bits knowing that you take care of all of the stressful bits!”C NASH
“It's been something we've been looking at for some time but to be honest we didn't really want the hassle of having to do everything ourselves. The Complete Oak Home offers us a way of achieving our dream by undertaking those tasks for us.”M SMITH-KEARY
Tim and Andy founded our company to provide a complete and professional service for people who want high- quality, stunningly-designed and meticulously-built homes.
They had become increasingly frustrated by the number of house-building projects they saw coming off the rails because of budget overrun, loss of momentum or because no one would listen properly to what clients wanted.
Whilst the concept of the business was born from extensive experience in the oak framing industry, and both Tim and Andy are oak frame specialists, the company has grown to encompass all types of house building, providing services to self-builders as well as complete turnkey solutions.
Complete Oak Home has now been joined by Complete Architect and Complete Home to ensure everyone can benefit from the joined-up efficiency of our multi-disciplinary team.
“Everyone in our multi-disciplinary team of turnkey and oak frame specialists is committed to providing outstanding professional services to achieve the aspirations and ambitions of each client. We engage with, listen and understand our clients’ lifestyles before using our experience to advise, design and create a dream home from their vision. A home which expresses exactly how they want to live.”
(Tim Burrell, MD)
Are We The Right Fit?
If you want to build a one-off bespoke house and you’re worried you don’t know enough about house building, or you simply don’t have time to do everything yourself, we can help.
We can work with you throughout your project, giving you:
- A focus on cost control, from conceptual design through to completion
- Reduced risk, giving you confidence that your home will be on time and budget
- All relevant skills and expertise under one roof, advising you as you make decisions
- The design expertise of a RIBA chartered practice
Think of us as an extension to your team. Use our experience to create an amazing home that will make all of us proud. If you just want a house, then you probably shouldn’t come to us, but if you want a bespoke home, designed exactly for you and the way you live, then you’re in the right place.
Our team is made up of passionate and experienced professionals, focused on two goals:
- creating homes that make everyone proud
- delivering outstanding, dedicated and personal service
Our tried and tested processes keep us focused, and you fully in the picture at all times. We take considerable pride in the work we do, and have been lucky enough to be in partnership with some amazing clients, some from just down the road, others on the far side of the world. We thrive on challenge and rise to it on every occasion. We’ve picked up the pieces and dug clients out of holes that, when they first contacted us, they thought they were stuck in forever!
My role involves working with our customers when they first set out on their projects and need advice and guidance on things such the planning viability of their plot, establishing an appropriate budget and overall project feasibility. I previously worked as Commercial Director at a leading oak frame manufacturer and have a real passion for the business. Oak frame houses, whether traditional or highly contemporary have an innate character, personality and warmth that I love. I really enjoy working with our clients as they move from their first exploratory steps into the process with a huge number of unknowns, to being able to relax as they become confident that their project is achievable and they have confidence in us as their project partners. At Complete Oak Home, I know that we have something really unique that our client’s value. There’s a real synergy between us and our clients who are often building a ‘forever’ house, which will have a real impact on their quality of life. I really enjoy being able to shape a business that gives our clients exactly what they want.
With a career in process control, logistics and international operations management, Ged brings invaluable experience to our design team. A successful design team requires much more than architectural expertise. Ged is the team leader with a focus on delivering first class client service through organised, collaborative team management. As well as managing our internal team Ged works with a range of third parties including surveyors, engineers and planning authorities. She also attends to all the background research that helps us give clients cost confidence at the earliest opportunity. No two sites are the same and require different information, to ensure successful planning applications, and conformity with planning conditions and building regulations. By thoroughly researching and evaluating each site and relevant planning requirements at the start, Ged helps the team make best use of the client’s available budget. She also works with the construction teams to ensure they have all the details they need to accurately cost a project and liaises with clients where decisions need to be made. It is said the devil is in the detail and at Complete Architect the creative process and robust delivery standards are testament to this. There are very few businesses that can have such a dramatic effect on a family’s quality of life. Our service culminates in a home for our client. A home they will live in and enjoy for generations to come.
“My aim is to ensure we as a team perform our roles to the best of our creative and technical abilities, we work together to deliver exemplary homes for our clients and we create designs that outperform our client’s expectations on every level”.
Josh has eleven years combined architectural education and experience. He has won awards for sustainable design. Before joining Complete Architect, Josh worked on a wide variety of residential projects at two Bristol-based architectural practices. Notable projects such as Paintworks in Bristol and Baltic Wharf in Totnes highlight his focus towards and delight in achieving good, sustainable architecture within cost criteria. He currently tutors architectural design at the University of the West of England, promoting a more pragmatic approach to design which he believes leads to honest and thus beautiful architecture. For Josh, the pleasure in design is found when constraints require outside of the box creative thinking. He believes that creativity can thrive on limited resource and lead to exciting & innovative architecture. His designs showcase how value engineering help reduce overall project costs whilst contributing positively to the architecture. He believes in honesty and modesty.
“My aim is to develop a strong conceptual foundation for a design and follow this through each stage of the design development to ensure a highly considered and striking piece of architecture”.
Keith has over 30 years’ experience as an Architectural Technician over a variety of building types and scales. For the first 15 years, he cut his teeth on large commercial and industrial projects where complete accuracy in all detail, and tight cost focus was of paramount importance. For the last 15 years he has specialised in vernacular domestic architecture with its closer client contact, use of natural materials and designing buildings that should last for centuries. Much of Keith’s experience was gained as the Senior Architectural Technician at a well-renowned Cotswold based practice, and it was there that he gained a wide knowledge of traditional construction techniques in natural building materials as well as modern construction methods. Previous to joining Complete Architect, Keith was the Senior Designer for one of the country’s leading timber frame design and fabricators. Working closely with Tim Burrell, he worked on a variety of projects, including historic buildings, new ‘traditional’ and contemporary frames. Today Keith is regarded as one of the country’s foremost specialist timber frame architectural technicians.
“Successful architecture combines outstanding creative thinking with meticulous attention to detail and pragmatism. I’ve never in my career, prior to joining the team, enjoyed the level of collaborative working we have here”.
Jon completed his architectural training in 1994 and has over 30 years experience in architectural practice. He has worked for himself, in private and public sector practices and has managed large multi-disciplinary teams on all scales of project. Before joining Complete Architect, Jon set up and managed his own successful practice specialising in residential projects with individual clients in the UK and abroad. With extensive experience working on new, historic and listed buildings, often in difficult or sensitive locations, Jon has a great track record of achieving exciting designs and gaining permissions on the most challenging sites. Equally at home scribbling away with new clients exploring their concept ideas or directing large teams of consultants and builders on site, Jon’s wealth and diverse mix of experience allows him to quickly develop exciting designs that work. Jon joined Complete Architect because of a shared commitment to exciting but achievable design and an open approach to the process of getting something built. Also the common commitment to promoting sustainability, not just from an architectural perspective but in terms of what this means for the client and how it can improve their day to day life. Jon has mentored new and aspiring architects, tutored at colleges and universities and remains as passionate about working with each new client as he did on his first project
“It’s easy to get clients excited about design and the options open to them. However good architecture is equally about ensuring your client understands the process and that you bring your experience to help them ensure their aspirations are achievable. That way the complex process of getting their dream home built is made as enjoyable and smooth as possible.”
Client Services Manager
My role at Complete Oak Home is focused on developing and maintaining excellent relationships with our clients. I have worked in client services roles for 17 years across a wide range of business sectors, and I’m a real ‘people person’. I absolutely love speaking with and meeting our clients and sharing the journey of building their dream complete oak home. I’ve always been really interested in houses and design, and developing relationships. At Complete Oak Home I’m lucky enough to be able to combine both of these two passions and call it work! I believe we have a true USP in the turnkey service that we offer, and put huge value on great client service delivered through dedicated and accurate project management. It’s great to work for an organisation who truly puts the needs of it’s clients first and really listens to what the client wants. It certainly makes my job easier anyway! The team has a great working relationship which makes it easy to be kept in the loop about what’s going on in the business, and it gives me great pleasure to get to know clients and their stories, and watch them on their journey of building their Complete Oak Home.
Senior Architectural Designer
Lee is the latest addition to the Complete Architect design team and with over 25 years in the construction industry, brings with him a wealth of professional and hands on experience. With a long and proven architectural design record, primarily focussed in the residential sector, he has worked on a diverse range of schemes over the years, from one off bespoke houses to the master planning and regeneration of new housing estates. Pragmatic in his approach, Lee is an advocate of sustainable, yet elegant and considered design solutions. With functionality at the forefront, he believes that high quality, bespoke houses can still be achieved whilst working within specific site and budgetary constraints. Away from the day job, Lee has a history of self-building and renovating properties and has successfully completed many personal projects over the years. He and his wife have only recently completed the conversion of a derelict barn into a family home and this showcases Lee’s passion for high quality design and attention to detail.
‘Engaging in the process of building for yourself allows you to further identify and empathise with clients that endeavour to do the same. I have great respect for those who challenge the norm and find great satisfaction in working with like-minded people who do not accept the pastiche offered by mainstream housing developers. Building for yourself and creating that legacy can be hugely rewarding and whilst the planning and building process can be notoriously unpredictable and difficult to navigate, assisting in taking a brief and initial design concepts through to a completed home and satisfied customer is where my strengths lie’.
Prior to jointly founding Complete Oak Home, then subsequently its Architectural Practice Complete Architect, Tim was Managing Director of one of the country’s leading oak frame designers and manufacturers. In 2012, he was featured as the oak frame industry’s ‘Leading Light’ by Self Build and Design magazine. In his career, he has been involved in many award winning structures in both the commercial and domestic spheres including the traditional and contemporary new buildings at the National Trust’s Stowe visitor centre [RIBA and Wood Awards winner], and the housing development of Accordia in Cambridge [RIBA’s 2008 Stirling Prize]. Tim’s particular area of expertise is in the aesthetics and engineering of timber framed buildings, a subject on which he has lectured on many occasions for organisations such as Napier university, Wood for Good, TRADA, and the National Trust. Tim is also a chartered management accountant and is responsible for the cost planning of each project. He works closely with our design team and reviews all schemes at regular intervals throughout the design process to ensure sound cost planning. Tim has overall responsibility for the cost planning for each project and acts as one of our contract administrators during the construction phase.
“Finding innovative solutions to unique challenges and ensuring the smooth running of our projects is both stimulating and rewarding. Our holistic approach and the professionalism of our team is key to achieving our goals.”
Luke is a qualified RIBA chartered architect, with seven years of professional experience in architectural design. Luke studied architecture at The University of Nottingham, where he completed both his degree (part 1) and diploma (part 2). He completed his certificate in professional practice (part 3) at the University of Bath. Prior to joining Complete Architect, Luke worked for a number of practices in London, Nottingham and Wiltshire. His experience is predominantly in the residential sector, designing high quality bespoke homes for private clients. He has particular experience in designing in sensitive areas and in working with historic buildings. Luke has no bias in terms of design style and applies the same rigour and design critique in designing a traditional dwelling as he would a contemporary one. He enjoys the design process; bringing together his creative flair and good space planning to create designs which are both functional and beautiful.
“It isn’t always immediately apparent but working to fully understand what makes a house a home and work well for the client, underpins the design of a good building. I always aim to exceed the client’s expectations both aesthetically and functionally. I find it really satisfying knowing I have delivered exactly what the client wants.”
Architects and architectural technicians’ jobs, contract administrators, project managers and client service managers. This is where we connect with the talent to make homes to be proud of for our clients.
If you’re interested in joining us, send us your CV, or follow us on Facebook, twitter or our newsletter as that’s where we post first.
“Because we used an architect first who was absolutely useless. He didn’t listen to us at all or give us a design that we wanted. In fact his design was so poor that I could have drawn it myself or just copied it straight from the internet. When we spoke to The Complete Oak Home you actually listened to us and provided us with a design that met all of our requirements. The service provided by the team is second to none and I can honestly say it’s been perfect and exceptional. I keep having to remind myself that you guys are running a commercial operation and are making money from this as you just come across as being so caring and you want to look after us.”B MERRON
“Having the support of The Complete Oak Home gave us the best feeling knowing that someone was watching over us, and our project, paying attention to all the tiniest and most complex details. This left us to be able to focus on the fun parts and has meant our house works perfectly for how we want to live.”C NASH
“We are very grateful for your support and are so relieved our project can be made to work.”P ELLARD
“I think it is testament to the quality and expert work done by TCOH, with special mention to Lee, that not only did our supplication go through without any amendments, delays, additional (costly) surveys or other hassles too numerous to mention, but also two days ahead of the published decision date. An excellent start!”M & D BULL
“We had experienced difficulties with another company but from the moment we met Andy our faith in the project had been restored. He understood what we wanted and listened very carefully to our needs. He talked about structure and wood which was so interesting, and he was clearly so much more of an expert in his field than other people we had spoken to.”P MICHIELS
“The Complete Oak Home was suggested to us by an oak frame manufacturer. Andy visited us and we were reassured by his experience and knowledge, the company’s independence and, most of all, by the logic of the process. This reassurance was reinforced on visiting their offices and meeting members of the team. Working with the Complete Oak Home has been an entirely different experience to the previous one, and we have felt they have listened to us throughout. We have some way to go to finish our new home, but we know we are now working with people who have our interests at heart helping us along the way to create a beautiful, distinctive and affordable home.”M HAYNES & V RAWLINSON